Dealing+With+Conflict

 **Dealing With Conflict ** “[|Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.]” After working alongside a strong leader in our school I was able to observe and practise the ‘Win/Win’ approach of conflict resolution. It served to be a valuable strategy when dealing with difficult situations between students, teachers and parents. Developed by Helena Cornelius and Shoshana Faire, the approach searches for ways to involve and satisfy everyone.

The four major steps involved are; 1. Find out what they want. 2. Find out where the differences dovetail. 3. Design new options where everyone gets more of what they need. 4. Do it together. Make it clear you’re partners, not opponents.

Read the full extract of ‘Win/Win- Opponents or Partners?’ 

Other links to conflict resolution; Everyone Can Win – Looks at Appropriate Assertiveness, Cooperative Power, Negotiation, Broadening Perspective. Conflict Resolution Network – A site dedicated to conflict resolution in any organisation.

Conflict Resolution in Schools (Vitorian) <span style="font-family: 'Arial','sans-serif';"> - <span style="font-family: 'Arial','sans-serif'; font-size: 10pt; line-height: 115%;">This article looks at the role of mediation when resolving issues in schools.

<span style="font-size: 120%; margin: 0cm 0cm 10pt; marginbottom: 10pt; marginleft: 0cm; marginright: 0cm; margintop: 0cm;">The Handbook of Conflict Resolution <span style="font-family: 'Arial','sans-serif';">– <span style="font-family: 'Arial','sans-serif'; font-size: 10pt; line-height: 115%;">An ebook providing more depth on the subject. <span style="font-family: 'Arial','sans-serif'; line-height: 0px; overflow: hidden;">﻿ <span style="font-family: 'Arial','sans-serif'; line-height: 0px; overflow: hidden;">